| Log In - Register | |
 |
 |
|
Worldwide
Distributor of Aircraft Parts and Pilot Supplies
|
|
        |
|
- Airframe Parts
- Avionics
- Books & Videos
- Composite Materials
- Covering Supplies
- Electrical
- Engine Parts
- Hardware
- Instruments
- Landing Gear
- Metals & Plastics
- Panel Builder
- Pilot Supplies
- Tools
- Wood Products
- Kits & Plans
- FBO Supplies
- 2009 Air Shows
- Specials/New Products
- Employment
- Customer Comments
- Sponsorships
- President's Message
- About Us
- Mission Statement
- Aircraft Spruce Forums
- Bargain Bin
- Chart Master
- Flight School Listing
- Fly-Ins & Events
- Gift Cards
- Manufacturers
- Online Bill pay
- Returns
- Shopping Lists
- SportsPlanes.com
| ABOUT SSL CERTIFICATES |
Homepage - Customer Testimonials
|
Aircraft
Spruce Customer Comments Read What Our Customers Are Saying About Us! Please let us know how you feel about our service. Send us an email to info@aircraft spruce.com or click here to download a comment card PDF.  |
|
PAGE 1 of 3 | NEXT PAGE
|
Date |
Department |
Rating |
Comments |
|
Nov
08 |
|
Excellent
|
First time customer - Outstanding experience from your Atlanta location. Recommended to me and I will tell others! |
|
Nov
08 |
|
Excellent
|
Must have been shipped by "Rocket" Got here before I got off phone. |
|
Nov
08 |
|
Excellent
|
Great Service and Prices - Just what it is suppose to be - Thanks |
|
Nov
08 |
|
Excellent
|
Ordered Friday - Received Saturday FedEx Ground. Superb!!! |
|
Nov
08 |
|
Excellent
|
You guys are fantastic! Right stuff, right price, fast shipping! What more could I ask for! |
|
Nov
08 |
|
Excellent
|
Absolutely the FASTEST, most accurate service of any aircraft supply company!! |
|
Nov
08 |
|
Excellent
|
Service was excellent as always. I live at an airport and most of the people that are based here are your customers. |
|
Nov
08 |
|
Excellent
|
Your company has excellent services - you are my #1 source! |
|
Nov
08 |
|
Excellent
|
Mr. Irwin, I just wanted to take a moment to commend Josh on his outstanding customer service. His quick action resolved a problem I was having with a UMA fuel pressure gauge. Having been a Spruce customer for the past 8 years, I can honestly say I have never had a bad experience dealing with your company and every employee I have dealt with has provided prompt courteous service. If you have an employee of the week award, I vote for Josh! |
|
Oct
08 |
|
Excellent
|
I have been a customer of Aircraft Spruce since they were in Fullerton in the 70's and have always been treated well. |
|
Oct
08 |
|
Excellent
|
Super Delivery Time - Easy to use Internet site. |
|
Oct
08 |
|
Excellent
|
Thank you for sponsoring the EAA Sport Workshop!! They're really well done. |
|
Oct
08 |
|
Excellent
|
My 1st order was placed with your company since 1967. I find my most recent order received with excellent service, promptness + accuracy. Glad some things haven't changed. |
|
Oct
08 |
|
Excellent
|
Service was A++! Fast, Efficient + Courteous, from quote call to order placement to shipping + delivery. If all US businesses followed your lead this country would be in spectacular shape. + Gov't! |
|
Oct
08 |
|
Excellent
|
Aircraft Spruce is excellent! Re'D item within 24 hours A+ |
|
Sep
08 |
|
Excellent
|
A/C was grounded until parts arrived. Thanks for the fast turn around! |
|
Sep
08 |
|
Excellent
|
Hands down ...you're the BEST!! |
|
Sep
08 |
|
Excellent
|
Your computer and phone system blows me away. In my 40 year experience in the computer business, and my time as a CFI and A&P, I have never seen a system work this well. |
|
Sep
08 |
|
Excellent
|
Amazing how quick your shipping is. 28 hours from phone to door! |
|
Sep
08 |
|
Excellent
|
Congratulations on your consistent good service. Your catalogue + website is helping me build my airplane! |
|
Sep
08 |
|
Excellent
|
I am buying an RV4 and will continue to use you as first choice for anything needed. |
|
Sep
08 |
|
Excellent
|
Fantastic experience on my last order, #431993. I ordered on Wednesday, Aug 27th, and RECEIVED it on Thursday, August 28th and only paid for FedEx ground. Thanks a million!!! |
|
Aug
08 |
|
Excellent
|
You guys handled my order very professionally, and with the utmost accuracy and expedience! Never have I had this experience with an on-line vendor! As an aspiring pilot, with the intentions to build my first craft, no one else will satisfy my orders as you have! Here's to doing business with you for years to come. Shipping: Prompt; correct; very well packed; priced as quoted and no backorders! Service: EXCELLENT!! |
|
Aug
08 |
|
Excellent
|
I would like to say that I have been exceptionally pleased with your Canadian warehouse. Service has been nothing short of excellent! |
|
Aug
08 |
|
Excellent
|
Unbelievable, I placed the order late Friday. Later that night email say you've not only got the order but you have shipped it. Great! |
|
Aug
08 |
|
Excellent
|
Jim, Aircraft Spruce has become a vendor of choice for me because of your great Service and Support. |
|
Aug
08 |
|
Excellent
|
Always great service and your sales agents are very good! |
|
Aug
08 |
|
Excellent
|
I have been doing business with you for over 25 years and have never had any problems. Excellent Service Always! |
|
Aug
08 |
|
Excellent
|
Thanks for opening a store in CANADA, web order's amazing, definitely my first choice!!! |
|
Aug
08 |
|
Excellent
|
Couldn't get in the air with out your folks - you're the best. |
|
Aug
08 |
|
Excellent
|
My project is nearing comp. - been buying from you about 4 yrs & have always gotten excel. service - Thank You!! |
|
Aug
08 |
|
Excellent
|
Hi I ordered a part from your site only 7 days ago & to my great surprise the part arrived all the way down here in New Zealand in good condition exactly as I ordered. Fantastic service, fast delivery, great price...thanks very much! |
|
July
08 |
Phone
|
Excellent
|
I don't believe your company can get any better, there is no room for improvement. |
|
July
08 |
Phone
|
Excellent
|
Your folks treated me and my $12.30 order like I was ordering one of everything you provide. Thank you and God bless. |
|
July
08 |
Phone
|
Excellent
|
Great place to order parts. Even small orders!!! |
|
July
08 |
Phone/Internet
|
Excellent
|
Very helpful and great place to order from! |
|
July
08 |
Internet
|
Excellent
|
Great Service & easy ordering on net! |
|
June
08 |
Internet
|
Excellent
|
I recently completed my first homebuilt, a Zenith CH701. I ordered many items from Aircraft Spruce, spending thousands of dollars with your company. You had almost everything I needed for my airplane, sold those items at a fair price and shipped them promptly and without charging exorbitant shipping fees. For the few items that did not work out your return policy was fair and prompt. Please pass along my appreciation to the employees and management of Aircraft Spruce--you all run a fine company. I wish you much success in the future. If I build again, yours is the first company I will check for the materials required. |
|
June
08 |
Internet
|
Excellent
|
Just wanted to say THANKS for the GREAT service. I placed an order for a piece of seat foam yesterday afternoon. It arrived at my office this morning. That's what I call fast shipping. Thanks, I will definitely recommend your site to my friends. |
|
June
08 |
Internet
|
Excellent
|
Great prices - easy to use web page - fast shipment |
|
June
08 |
Phone
|
Excellent
|
Your inventory, prices and staff are fantastic! |
|
June
08 |
Internet
|
Excellent
|
Always impressed with Aircraft Spruce Product, Price & Performance |
|
May
08 |
Phone
|
Excellent
|
Invoiced and pulled the same day! You guys are great. I'd REALLY be happy, if I was in a hurry! There's just no reason to "shop around" is there? Not with "Aircraft Spruce and Specialty" still in business! Great place, great people, good prices ...you're just a one stop shop! |
|
May
08 |
Phone
|
Excellent
|
Great Price, fantastic Service - I ordered Tuesday @ 3pm and had it on Thursday. |
|
May
08 |
Internet
|
Excellent
|
Great service and big stock congrats!!! |
|
May
08 |
Internet
|
Excellent
|
Just keep up the great service. I bought some 5/16 Aluminum tube to make fuel lines and I am very satisfied with the product + service. |
|
May
08 |
Internet
|
Excellent
|
This is the absolute best company I have ever dealt with in all aspects. Thank you for your high standards. |
|
April
08 |
Internet
|
Excellent
|
I called in (after placing the order) with a few questions. The staff was very helpful. Thanks for Great Service! |
|
April
08 |
Phone
|
Excellent
|
Lowest price, best service. It doesn't get any better! |
|
April
08 |
Phone
|
Excellent
|
As always the best service. You people are top-notch. |
|
April
08 |
Internet
|
Excellent
|
Service Beyond Expectation! This is how all businesses should be run. |
|
March
08 |
Phone
|
Excellent
|
Great service.... America's businesses could learn from your company. |
|
March
08 |
Phone
|
Excellent
|
Great service. Your catalog is a must for the aircraft builder. It is a great reference book for parts. |
|
March
08 |
Internet
|
Excellent
|
Don't Change! I've been ordering thru you for years. Always impressed, always satisfied, best prices (or match), no -hassle returns. |
|
March
08 |
Phone
|
Excellent
|
Order placed 3-20-08 9:45am, order rec'd 3-21-08 2:15pm. Great service, I will be back! |
March 08 |
Phone |
Excellent |
Over the last 4 years I've ordered numerous parts from Spruce for my two airplanes. Recently I tried a different source, boy I wish I hadn't. Your customer service is superb to all other parts suppliers and I've always received the correct part, on time, and with friendly sales people always ready to help me with any questions. Thank you for all your great service. |
PAGE 1 of 3 | NEXT PAGE
|
Order Status • Cart/Checkout • Search • Home • Help • Contact Us
ACS Specials/New Products • Shopping Lists • Price Match • Sitemap
Copyright © 1995 - 2008 Aircraft Spruce and Specialty Co. All rights reserved.
Prices, features, and specifications are subject to change without notice.
Images are for reference only and actual product appearance may vary.